January 20, 2023 | 269667 view(s) | 9445 people thought this was helpful
Choose your audio and video settings before you join a meeting or webinar
Before you join a meeting, webinar, or event, the preview window allows you to choose your audio and video and make sure everything looks good. Choose how you want to connect to the audio, mute or unmute your microphone, and turn your video on or off before you join a meeting or webinar.

- Desktop
- Mobile
- Web
To adjust audio settings and preferences in a meeting or webinar, see Select audio settings for Webex Meetings and Webex Webinars.
1 | Click Audio options
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2 | Choose to mute or unmute your audio before you join the meeting, webinar, or event, click Mute Click Unmute
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3 | Click Video options
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4 | Choose to turn your video on or off. To join a meeting with your video turned off, click Stop video Click Start video |
1 | Tap the audio connection options in the Webex Meetings app. | ||
2 | Choose how you want to hear the audio in the meeting:
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3 | If you want to join the meeting with your audio muted, tap Mute my microphone Tap Unmute my microphone
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4 | If you want to join the meeting with your video turned off, tap Turn off my video Tap Turn on my video If you're happy with the audio and video settings that you chose for this meeting, you can save them for your next meeting. |
For 41.10 and later sites, see Select audio settings for Webex meetings.
To see what version you're on, see Find your Webex meetings version number.
1 | Click the audio connection options in the Webex Meetings web app. | ||
2 | Next, you choose how you want to hear.
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3 | If you want to join the meeting with your audio muted, click Mute Click Unmute
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4 | If you want to join the meeting with your video turned off, click Stop video Click Start video |
The web app will remember these settings and default to them the next time you use it.
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FAQs
Why won t my Webex Audio work? ›
Make sure your headphones (or whatever device you are using) is default. Click on the appropriate icon and then Set Default. Ensure your headphones (or whatever device you are using) is not muted on the computer (bottom right side of the screen), and click on Mixer to check the WebEx audio volume is not muted.
How do I change the zoom in Audio settings in a meeting? ›From the navigation panel, select Settings. Click the Meeting tab. To enable Audio type, click the audio option that you want to use.
How do I change Audio settings in Webex? ›Click Webex Meetings. From the drop-down menu, click Meeting settings. Click Audio and then check the checkbox next to the setting you want.
How do I join a Webex meeting without video? ›Before you join a meeting or call you can choose to join without video, click and choose No video. If you choose to join with video, you'll see a blue icon to indicate your video is on. To turn off your video, click . You can tell your video is turned off when the icon turns gray .
Why is Webex using my microphone when not in use? ›Your Webex Meetings desktop app uses your computer's microphone to detect nearby video devices. You can easily turn off this automatic detection setting, which will prevent your microphone from being always on for the desktop app.
Why can't people hear me on Webex? ›Make sure the microphone isn't muted. On your device: Turn Bluetooth off, then on again. Delete your headset from the list of connected Bluetooth devices and reconnect your headset.
What is the best audio option for Zoom? ›Use the High Fidelity Audio mode option in Advanced Audio. It enhances “Original Audio” mode, allowing for disabling echo cancellation & post-processing, while raising audio codec quality to 48Khz, 96Kbps mono/192kbps stereo for professional audio transmission in music education and performance applications.
Do I have to join audio on Zoom to hear? ›To allow other meeting participants to hear you in a Zoom Meeting, you will need to add your audio source to the meeting, a process called “joining audio.” There are two ways to do this, joining via computer and joining via telephone.
How do I change the audio and video settings on Zoom? ›...
Set your microphone and speaker, test them, adjust their volume, and change other settings.
- Speaker: Click Test Speaker to play a test tone. ...
- Microphone: Click Test Mic to record audio and play it back. ...
- Audio Profile.
To test during the meeting, go to More options , and select Speaker, microphone, and camera. In the Speaker menu, click Test. If you don't hear anything, try changing the speaker device in the drop-down list, or adjusting the Output volume slider. In the Microphone menu, click Test, and then speak into your microphone.
How do I know if my Audio is working on WebEx? ›
To be sure that the speakers and microphone connected to the audio conference are working, go to the top of the session screen and choose Audio > Speaker/Microphone Audio Test. The test box will appear. Choose the Test button in the speaker box. Select Yes if you hear the music.
How do you answer a Webex call without video? ›To answer every call using your speaker, tap your profile picture, select Settings > Audio and then turn on Answer calls with speaker on. When you answer a Webex App call, you have the option of answering the call with video or with audio only.
Can I join a Webex meeting without the app? ›Use the web app to join a meeting from your browser. This is the easiest way to join if you're using a Chromebook, a Linux computer, or you simply don't want to download anything. Open your email invite, and click Join meeting. Webex starts preparing to connect you to your meeting.
How do I join a meeting without video? ›Disable video by default
Click your profile picture then click Settings. Click Video. . Select the Turn off my video when joining meeting check box.
- Right-click on the start button and select device manager.
- Expand the audio inputs and outputs from the device manager. You will see your microphone on the list.
- Right-click on it and select disable. From the dialog box that pops up, click on "Yes" to disable the microphone.
As Kelli Glass mentioned, others aren't able to hear the beep when you turn on/off mute. If they heard a tone it could have been caused by someone joining/leaving the meeting or another application on their device.
Can people hear me mute and unmute on Webex? ›Microphone control (mute/unmute button) is located on the command row. Green microphone = Unmuted: People in the meeting can hear you. Red microphone = Muted: No one in the meeting can hear you. Note: Only panelists can mute/unmute their own microphones.
How do I get my Audio to work on Webex? ›...
Next, you choose how you want to hear.
- Use computer audio (default)—Use your computer with a headset or speakers.
- Call me at—Enter a phone number and Webex calls you. ...
- Call in—If you prefer to use your phone for audio, dial in when the meeting starts.
Check Audio Source in Webex
While on a conference, select the Audio menu, then select Speaker, Microphone and Camera. Make sure the proper Speaker is selected. If your speaker or sound device isn't listed, then make sure it is connected and on.